Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Personal information (name, email, phone number, address)
• Payment information (processed securely through Razorpay)
• Order history and preferences
• Communication preferences

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Send marketing communications (with your consent)
• Improve our products and services

Advertising & Analytics

We use the following third-party tools to understand site usage and measure the effectiveness of our advertising:

• Meta Pixel & Meta Conversions API — Meta (Facebook/Instagram) tracking technologies that help us measure the performance of our ads and show you more relevant ones. See Meta's Privacy Policy.
• Google Analytics (GA4) — helps us understand how visitors use our site. See Google's Privacy Policy.

For advertising measurement, we share a cryptographically hashed (SHA-256) version of your email address and phone number with Meta via the Conversions API — never the raw value. This lets Meta match a purchase or checkout event to an ad you may have seen, without exposing your contact details to Meta or any other party. Your browser also receives cookies set directly by these providers (e.g. Meta's _fbp and _fbc, Google's analytics cookies) as part of how these tools function.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment processing is handled securely through Razorpay's encrypted systems.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@meetreats.com or +91 98765 43210.